How 949t Handles Your Personal Information
Last updated: 5 November 2026 · Effective immediately for all 949t accounts
Who We Are
949t (the "Platform", "we", "our") operates the online casino and sports betting service available at 949-t.bar. This Privacy Policy applies to every person who visits our website, creates an account, places a bet, or contacts our support team at [email protected].
We collect and process personal data to operate our service safely, comply with our legal obligations, and give you a secure experience. We do not sell your personal data to third parties for marketing purposes.
What Information We Collect
We collect only the data we genuinely need. The table below sets out the main categories.
| Category | Examples | When Collected |
|---|---|---|
| Account data | Full name, date of birth, email address, phone number, password (hashed) | At registration |
| Identity verification (KYC) | National ID Card (NID), Passport, or Driving Licence; selfie for liveness check | Before your first withdrawal |
| Financial data | bKash / Nagad / Rocket / Upay / Bank Transfer account numbers used for deposits and withdrawals | When you deposit or withdraw |
| Transaction history | Deposit amounts, withdrawal amounts, bet records, bonus activity | Automatically during play |
| Device and usage data | IP address, browser type, operating system, pages visited, session duration | Automatically on every visit |
| Communications | Live chat transcripts, emails sent to [email protected] | When you contact us |
We do not knowingly collect sensitive personal data such as racial origin, religious beliefs, or health information.
How We Use Your Information
Your data is used for the following purposes:
- Running your account: Creating and managing your 949t account, processing deposits via bKash, Nagad, Rocket, Upay, or Bank Transfer, and paying out withdrawals within 26 minutes where possible.
- Identity verification: Confirming you are aged 18 or over, verifying your identity against your submitted documents, and completing KYC review (typically within 2 hours) before your first withdrawal.
- Fraud prevention and security: Detecting suspicious login patterns, preventing multiple accounts, and protecting your funds.
- Customer support: Responding to queries submitted through our 24/7 Live Chat or via email, and resolving disputes fairly.
- Responsible gaming: Monitoring play patterns so we can offer self-exclusion, deposit limits, and reality-check prompts where needed.
- Legal compliance: Retaining records as required by applicable laws and responding to lawful requests from regulatory authorities.
- Service improvement: Analysing aggregated usage data to improve page load times, game selection, and the 949t App experience (version 3.7.2 for Android 7.0+).
We do not use your data to build advertising profiles or sell it to marketing companies.
When We Share Your Data
We share personal data only where strictly necessary:
Payment processors
When you deposit or withdraw, we pass the minimum required data to your chosen payment provider (bKash, Nagad, Rocket, Upay, or your bank). We do not store full payment credentials on our own servers.
Game providers
Providers such as Playtech, Ezugi, Red Tiger, FA Chai, and Pragmatic Play receive a pseudonymous player identifier to operate their games. They do not receive your name or contact details.
KYC and identity services
Your identity documents are passed to our verification partner solely for the purpose of confirming your identity. Documents are deleted from their systems after the review is complete.
Legal and regulatory bodies
We may disclose data if required by a court order or other lawful authority. We will notify you if we are legally permitted to do so.
We never sell, rent, or trade your personal information to third parties for their own marketing use.
Cookies and Tracking
We use cookies and similar technologies to keep you logged in, remember your preferences, and analyse site performance. The main types we use are:
| Cookie Type | Purpose | Can You Decline? |
|---|---|---|
| Strictly necessary | Session management, security tokens, login state | No – the site will not function without them |
| Functional | Language preference, game lobby filters | Yes – you lose those preferences |
| Analytics | Aggregate page views, error tracking (no personal identifiers) | Yes – via your browser settings |
You can control cookies through your browser settings. Disabling analytics cookies does not affect your ability to place bets or withdraw funds.
How Long We Keep Your Data
We keep your personal data for as long as your account is active and for a period afterwards to meet our legal obligations. The standard retention periods are:
- Account and transaction records: 5 years from account closure, as required for financial record-keeping.
- KYC documents: 5 years from the date of verification or account closure, whichever is later.
- Live chat and email communications: 2 years from the date of the conversation.
- Server logs (IP, device data): 90 days, then permanently deleted.
When the retention period ends, data is securely deleted or anonymised so it can no longer be linked to you.
How We Keep It Secure
949t uses industry-standard measures to protect your data:
- TLS encryption on all data in transit between your device and our servers.
- Passwords stored as salted hashes — we never see your plain-text password.
- Access to personal data is restricted to staff with a genuine operational need, and all access is logged.
- Regular security audits and penetration testing of our platform.
- Automatic session time-out after a period of inactivity on the 949t App and website.
No online service can guarantee 100% security. If you suspect unauthorised access to your account, contact our 24/7 Live Chat immediately or email [email protected].
Your Rights Over Your Data
You have the following rights regarding your personal information held by 949t. To exercise any of them, email us at [email protected] with your account username and the specific request.
- Access — Request a copy of the data we hold about you.
- Correction — Ask us to fix inaccurate or incomplete information.
- Deletion — Request erasure where we have no legal obligation to retain the data.
- Restriction — Ask us to pause processing while a correction request is pending.
- Portability — Receive your account data in a machine-readable format.
- Objection — Object to processing based on our legitimate interests.
We aim to respond to all data rights requests within 30 days. We may need to verify your identity before we can action your request.
Players Under 18
949t is strictly for adults aged 18 and over. We do not knowingly collect personal data from anyone under 18. Age is verified during the KYC process before any withdrawal is processed.
If you believe a minor has registered an account, please contact us immediately at [email protected]. We will close the account and delete any data associated with it as quickly as possible.
Parents and guardians can use third-party parental control tools to restrict access to gambling websites. Please visit our Responsible Gaming page for guidance.
Changes to This Policy
We review and update this Privacy Policy from time to time. When we make a material change, we will post a notice on the 949t homepage at least 7 days before the change takes effect and update the "Last updated" date at the top of this page.
Continuing to use the platform after the effective date of an updated policy means you accept the changes. If you do not agree with a change, you may close your account and request deletion of your data before the new policy takes effect.
Contact Us
For any question about this Privacy Policy, or to exercise a data right, reach our team directly:
949t Privacy & Support Team
Email: [email protected]
Live Chat: available 24/7 through the website and the 949t App
We respond to privacy-related emails within 2 business days. For urgent account security issues, please use Live Chat for the fastest response.
Ready to play? Create your 949t account — deposits from ৳200 via bKash, Nagad, and more.